HelloSend

HelloSend

About Vendor

HelloSend is a unified communication platform built for Zoho—supporting both Zoho CRM and Zoho Desk.
It empowers teams to manage SMS, WhatsApp, and voice call interactions directly from Zoho, without switching tabs or losing context.

Designed for sales and support teams, HelloSend simplifies engagement by offering:

SMS Messaging via Twilio, RingCentral.

WhatsApp Integration (Mobile WhatsApp and WABA)

Voice Calling via Twilio, including call logging, recording, and team-based routing

One-to-One Messaging from CRM records or Desk tickets

Bulk Campaigns with delivery tracking and reports

Automation Support using Zoho workflows and custom field triggers

Shared Inbox and Role-Based Access Control (RBAC) for team collaboration

Full Conversation History synced with Zoho modules for complete visibility

With HelloSend, your team can engage leads and customers across all major channels—SMS, WhatsApp, and Calls—from one place inside Zoho.

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